Avemore Hidden Haven

Important Information

Booking Terms and Conditions

Please read through the following information, as this is deemed to form part of your booking form, that you agree to and accept all terms and conditions of upon booking.

Check-In is possible from 14h00 and Check-Out time is by 10h00

Pre-Payment Policy
50% Deposit is required to secure your booking, the remaining balance is due 30 days prior to arrival.
100% Deposit required for 1 Night Stays
No Pets Allowed
No Smoking Allowed
No Parties

Cancellation Policy
If cancelled 30 days or less prior to arrival, you are liable for 100% of the booking total
If cancelled 60-31 days prior to arrival, you are liable for 50% of the booking total.
An admin fee of up to 10% of the booking value is charged for cancellations made 61 days or more before arrival.
Early check out and no show - will forfeit full booking total

Parking
Kindly ensure that you park on the allocated parking spot. Failure to do so may result in Avemore Apartments incurring a fine which you would then be liable to pay. In the unlikely event that someone else has parked on your allocated spot, kindly take a picture of the vehicle registration number and send it to us so that we may report the matter.

Breakage Deposit
There is no breakage deposit required, but guests will be invoiced upon Check-Out, should there be any breakages or stains on furniture/linen, additional cleaning will be charged in extreme cases. Breakages are payable within 7 days of receiving your breakage invoice.

Load Shedding
Kindly note that due to the current loadshedding across South Africa we have implemented the following measures to keep you as comfortable as possible during the outages. All electric gates are fitted with backup power supplies. Where possible we have inserted rechargeable light bulbs in the apartment (to ensure that they work during loadshedding it is adviseable to turn the lights on to charge when there is power). We also have backup power supplies on all of our Wifi routers to keep you connected. In buildings with lifts, please take note that the lift/elevator will not work during load shedding.