Seaforever

Important Information

Please note:
Cleaning fee
Apartment - R430
Flat - R285

Bookings & check-in:
● Upon your enquiry for accommodation a quote can be drawn from the website / a
quote confirmation can be requested.
● Quotations are valid as stipulated on the quotation.
● All rates are including VAT and can be changed without prior notice.
● We reserve the right to cancel and refund accommodation in situations of crisis, or
move guests to alternative (similar) accommodation with their permission and
agreement.
● A 30% deposit is to reserve the establishment, and full payment is required 1 week in
advance and during high season 2 weeks in advance of arrival.
● Reservations within 7 days of arrival is payable in full.
● Full payment is required before access is allowed to the establishment.
● Banking costs for international deposits will be for the guest’s account. Because we will
only know what the amount is after receiving the funds, it will be added to the
outstanding amount / the final payment.
● Banking details reflect on our website on the Reservation forms as well as on BOOK
NOW
● The person responsible for making the reservations and payments should ensure that
everyone else in the party has read these terms and conditions and accept full
responsibility and liability thereof.
● It is the guest’s responsibility to report any defect or problem to the agent at the time of
taking occupancy.
● You are welcome to check in from 15:00 to 18:00 (or later but only by arrangement and
possibly at an additional after hours fee) on the day of arrival and are required to hand
in the keys by 10:00 on the day of departure. Estimated times of arrival and departure
must be communicated to the welcoming staff member or owner to ensure smooth
check-ins/outs.
● Yzerfontein Accommodation has a drop box which can be used to drop off keys on
departure
● Only paying guests are allowed on the premises – visiting guests welcome only by
arrangement.
● The right of admission is reserved and strictly applied.

Cancellation:
● Cancellation longer than 30 days, 100% refundable.
● Cancellation between 29 days and 15 days, 75% refundable.
● Cancellation between 14 and 7 days, 50% refundable.
(High season cancelation - no refunds after 14 days notice of cancelation)
● Cancellation less than 7 days, no refund.

Breakage & Damages & Parking:
● A breakage deposit is not charged, but we kindly request that you inform us of all
accidental damages before departure.
● Unfortunately, additional charges will be imposed if more guests than booked for are
utilizing the premises.
● Please note that a cleaning fee can be additionally invoiced for houses that are left with
excessive dirty dishes and / or linen or any unsatisfactory condition.
● Beach and bath towels towels are supplied, guests should provide their own beach
towels.
● Parking is available, either on site, off street, or on street - Please respect the
environment and gardens and be mindful of traffic and other vehicles.

Cleaning:
● This is a self-catering facility, but for a lengthy stay we can gladly provide you with a
cleaning service by prior arrangement.
● Start-up cleaning materials and toilet paper are provided.
● Laundry facilities are available in Yzerfontein – please check out our website / LOCAL
CONTACTS for 2 options.
● Please make use of the dustbins provided and the arrangements for refuge. Refuse
collections are every Monday and Thursday morning. Please make use of the recycle
bins around town near the Municipal Hall and in Dassen Island, Pearl Bay)
● The drains in Yzerfontein are either soak or municipal pump drains. Therefore, please
use only toilet paper in the toilets. Bins are provided for any other items that need to be
disposed of.
● Also refer to our EXTRAS & SPOILS PROGRAM to request a specific service /
assistance during your stay with us.

Household safety and security:
● This is a non-smoking facility, but you are welcome to smoke outside, providing that you
use a cigarette butt dispenser.
● Please only make fires in the braai areas, and only use charcoal in Webers.
● When using gas hobs, please turn off the gas at the cut-off switch when not in use, for
safety.
● We should mention that even though Yzerfontein is statistically a very low crime area,
caution should still be taken and the premises be locked when you are away - please
contact the 24 hours neighbourhood watch number for assistance is available: 083 444
0672.
● A medical practitioner is available in town but unfortunately not 24 hours per day.
Please check our website / LOCAL CONTACTS for telephone numbers.
● Every effort is made to service and maintain all amenities, equipment, and appliances
to a fully operable and safe condition, and guests are requested to use and operate all
these in a responsible manner. Kindly report any faulty conditions to the owners.
● This apartment / house is in a residential area, please respect our neighbours and
refrain from events or parties without prior permission.
● Minors are the sole responsibility of the parents and/or guardians in whose care they
are whilst visiting.
● Should any guest be involved in the unfortunate situation of a crime taken place, please
contact Karen Schräder/083 453 2336 or Mariaan Heyns / 082 897 0777 immediately
The environment:
● The Yzerfontein residential area is surrounded by nature reserves and Green Belts are
running through the town. We ask that guests always respect the environment.
● Apart from a variety of small wild animals there are also snakes such as Puffadders and
Cape Cobras during the warmer seasons and it is therefore advisable not to wander
into the fynbos unattended. Should you encounter a snake, please contact the “snake
catcher” on the number provided in the information book.
● At certain times of the year, such as the breeding season, ostriches could be
dangerous too, rather do not approach them at any time and give them right of way –
they were here first!
● Due to the fact that the West Coast is an arid environment, the local communities
experience water restrictions from time to time. Please help us by using water
responsibly.

Pets:
● Unfortunately, not pets allowed at Seaforever Apartment and Flat
● In Yzerfontein please make use of poo bags, as well as dispensers on the beach or around
town and leave the garden clean upon departure. If not, a surcharge will be incurred.
● Yzerfontein Accommodation has PET OWNER CODE OF CONDUCT which you can read
before arrival

Indemnity:
Whilst every reasonable precaution has been taken to ensure the safety of our guests and
their possessions on the premises, the owner, its agents, and/or its employees shall not be
liable for any injury, loss, theft or damage suffered by a guest/s whilst on the premises. When
booking at our establishments, the guest/s hereby indemnifies the owner of the establishment
and Yzerfontein Accommodation against any claims arising from any injury, loss, theft or
damage suffered by them on the premises. Guests enter at own risk.

Staying in the beautiful, clean Yzerfontein and being able to welcome
guests to a peaceful and mutually respectful environment and community
is our priority and this forms this basis of our risk management